| FACTS | WHAT DOES RVA FINANCIAL FEDERAL CREDIT UNION DOWITH YOUR PERSONAL INFORMATION? |
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| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how wecollect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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| How? | All financial companies need to share members’ personal information to run their everydaybusiness. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons RVA Financial Federal Credit Union chooses to share; andwhether you can limit this sharing. |
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| Reasons we can share your personal information | Does RVA Financial Federal Credit Union share? | Can you limit this sharing? |
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| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus |
Yes | No |
| For our marketing purposes – to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | Yes | Yes |
| For our affiliates’ everyday business purposes – information about your transactions and experiences |
No | We don’t share |
| For our affiliates’ everyday business purposes – information about your creditworthiness |
No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
| To limit our sharing |
Please note: However, you can contact us at any time to limit our sharing |
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| Questions? | Call 804-359-8754 or go to www.rvafinancial.com |
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| Mail-in Form | |||
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| Mark any/all you want to limit: ☐ Do not share my personal information with other financial institutions to jointly market to me. |
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| Name | Mail to: RVA Financial Federal Credit Union 1700 Robin Hood Road Richmond, VA 23220 |
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| What we do | |
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| How does RVA Financial Federal Credit Union protect my personal information? | To protect your personal information from unauthorized access and use, we usesecurity measures that comply with federal law. These measures include computersafeguards and secured files and buildings. |
| How does RVA Financial Federal Credit Union protect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, |
| Why can’t I limit all sharing? |
Federal law gives you the right to limit only
State law and individual companies may give you additional rights to limit sharing |
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
| Definitions | |
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| Affiliates |
Companies related by common ownership or control. They can be financial and non-financial companies.
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| Nonaffiliates |
Companies not related by common ownership or control. They can be financial andnonfinancial companies.
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| Joint Marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Effective Date: June 2023
This policy outlines how RVA Financial, its vendors, and/or the licensor of the RVA Financial’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.
As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.
To the extent that RVA Financial, its vendors, and/or the licensor of the RVA Financial’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, RVA Financial must first:
Inform each consumer that RVA Financial, its vendors, and/or the licensor of the RVA Financial’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the RVA Financial is providing such biometric data to its vendors and the licensor of the RVA Financial’s consumer verification software;
Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and
Receive consent by the consumer authorizing RVA Financial, its vendors, and/or RVA Financial’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the RVA Financial, and for RVA Financial to provide such biometric data to its vendors and the licensor of the RVA Financial’s consumer verification software.
RVA Financial, its vendors, and/or the licensor of the RVA Financial’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the RVA Financial’s vendors and the licensor of the RVA Financial’s consumer verification software may be paid for products or services used by RVA Financial that utilize such biometric data.
This policy is intended to comply with all federal, state, and local laws.
RVA Financial, its vendors, and/or the licensor of RVA Financial’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.
RVA Financial will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the RVA Financial’s consumer verification software providing products and services using biometric data without/unless:
First obtaining consumer consent to such disclosure or dissemination;
The disclosed data completes a financial transaction requested or authorized by the consumer;
Disclosure is required by law or ordinance; or
Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.
RVA Financial shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which RVA Financial stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.
RVA Financial shall retain consumer biometric data only until, and shall request that its vendors and the licensor of RVA Financial’s consumer verification software permanently destroy such data when, the first of the following occurs:
The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;
Request of consumer to destroy the biometric data; or
Within 30 days of consumer’s provisioning of biometric data.
If you have any questions about our use, storage, or security of your biometric data you can contact us at: service@rvafinancial.com.
As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by RVA Financial, its vendors, and/or the licensor of the RVA Financial’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the RVA Financial’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.
Call anytime 24/7
(804) 359-8754
Routing # 251082495 | NMLS#523374 | Privacy Policy
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