ABOUT US

A woman with short, curly blonde hair smiles while wearing a light pink blazer over a matching top, standing against a plain white background.
Outside of the RVA building

About Us

RVA’s Leader of Financial Wellness

About RVA Financial Federal Credit Union

RVA Financial Federal Credit Union is a member-owned financial institution serving the Greater Richmond (RVA) community with affordable, people-first banking solutions. We are committed to helping others achieve financial confidence through trusted service, competitive rates, and personalized support.

As a federal credit union, we exist to serve our members, not shareholders. That means your success is our success.


 

Who We Are

RVA Financial Federal Credit Union was founded on the belief that everyone deserves access to fair, transparent, and supportive financial services. For years, we’ve proudly helped members at every life stage, from opening a first savings account to buying a home, managing their credit, or planning for retirement.

We blend the personal service of a local credit union with modern digital banking tools to ensure our members can manage their money securely and conveniently, anytime, anywhere.


 

About our Brand

The brand core values, mission, and vision crafted by RVA Financial FCU’s leadership team and endorsed by the board on October 3, 2024, form the foundation of the credit union’s strategic journey. These guiding principles drive RVA Financial FCU’s commitment to delivering financial wellness, creating a member experience that empowers individuals and strengthens communities. With this vision at its core, RVA Financial is rising up to its role as the credit union of choice for sustainable financial solutions and a trusted, positive presence in the lives of its members and the communities it serves.

Brand Core Values

Resilient
Inclusive
Sustainable
Empowering

Our Mission

Empowering communities with brighter, bolder futures!

Our Vision

Financial wellness and shared prosperity for all.

Over 75 Years in Service

Our History

RVA’s Leader of
Financial Wellness

RVA Financial was organized on August 23, 1950 as the Richmond, Virginia Municipal Federal Credit Union to provide financial services to employees of the City of Richmond. The National Credit Union Administration approved the charter the following month, and the first membership meeting was held on September 14, 1950.

During its history, the credit union has operated in a variety of locations beginning with the basement of the old City Hall on West Franklin Street. In 1982, after having had a total of six homes, the credit union relocated to the 16th Floor of the City Hall Building, and will soon relocate to East Broad Street.

In 1984, the first branch was opened in the Schools Building near the home of the Atlanta Braves Triple-A farm team at The Diamond. In the spring of 1989, the credit union opened a brand-new replacement location at 1700 Robin Hood Road to serve as the head office, now known as the Thomas J. Amiss Credit Union Center. At the same time, the name of the credit union was changed to VaCap Federal Credit Union to reflect the fact that membership eligibility had been expanded to include employees of entities other than the City.

In March 1991, Richmond Memorial Hospital Credit Union and their 2000 employee membership was merged and less than a year later, the local credit union for Kraft Foods joined VaCap. In 2007, the name VaCap was changed to New Generations.

In 2017, with a desire to return to our roots and serve the City of Richmond, we changed our name to RVA Financial. Today, RVA Financial serves over 13,000 customers, referred to as members. Our members each own a piece of the credit union and have a say in its operation as a non-profit financial cooperative.

RVA Financial is wholly-owned by our members and open to those who are: employees of the City of Richmond, VA; employees of the Richmond School Board in Richmond, VA; employees of the Capital Region Airport Commission; employees of the Richmond Redevelopment & Housing Authority who work in Richmond, VA; and employees/members of American Consumer Council.  Additionally, the immediate family members of these eligible individuals are also eligible for membership.

Proudly Serving the RVA Community

Whether you’re looking for a checking account, auto loan, mortgage, youth banking, or financial guidance you can trust, RVA Financial Federal Credit Union is here to support your goals, today and for generations to come.

People over profits. Community over competition. Members first, always.

Executive

Leadership

The RVA Financial Federal Credit Union Team is dedicated to ensuring excellence in products and services for our members.

Cindy Lindsey

President
& Chief
Executive Officer

Terry Hampton

Executive Vice President & Chief Operating Officer

Board of Directors

Daisy Weaver
Debora Johns
Rayford Harris
Nicholas Feucht
Winston Lucombe
Justin Grigg

Supervisory Committee

William Nelson
Isaac Adedokun
Michelle Randolph

Senior

Leadership

Roy Corum

Senior Vice President of Information Technology & Innovation

Mia Mallory

Vice President of Strategic Marketing, Communications & Community Engagement 

Emily Gilbert

Director of Lending & Retail

Get to know the team

Stop by for a visit, let's discuss the benefits of your membership!